Refund policy

Return and Refund Policy

At Bumpers Direct, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns You have 7 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it.

To initiate a return, please contact us at [your email address] with your order number and reason for return.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-returnable items Items that have been installed, modified, or damaged after delivery cannot be returned.

Return shipping Customers are responsible for return shipping costs unless the item arrived faulty or incorrect.

Faulty or incorrect items If you received a faulty or incorrect item, please contact us within 7 days of delivery and we will arrange a free return and replacement or full refund